Terms of service

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Terms of Service (MetroMotive)

Last updated: January 19, 2026

These Terms of Service (“Terms”) govern your use of the MetroMotive website and services (the “Site” and “Services”). By visiting our Site and/or purchasing something from us, you agree to be bound by these Terms. If you do not agree, you may not access the Services.

1) Store information and contact

MetroMotive
310 W Magnolia St #4, Compton, CA 90220, United States
Email: Contact@MetroMotive.Shop
Phone: +1 (830) 403-4157

2) Eligibility and account responsibilities

By using the Services, you represent that you are at least the age of majority in your place of residence, or that you have permission of a parent or legal guardian.

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3) Products, pricing, and availability

We try to display product information (including descriptions, colors, and images) as accurately as possible. However, we cannot guarantee that your device’s display of any color will be accurate.

All prices are shown in the currency displayed at checkout and may change at any time without notice. Product availability is not guaranteed and items may be discontinued or changed at any time.

4) Orders and acceptance

Placing an order is an offer to purchase. We reserve the right to accept, refuse, cancel, or limit any order for any reason, including suspected fraud, pricing errors, inventory issues, or problems with payment authorization.

If we cancel an order after you’ve been charged, we will issue a refund to the original payment method.

5) Payment

You agree to provide current, complete, and accurate purchase and account information for all purchases made through the Site.

Payment is processed through third-party payment providers. We do not store full payment card details.

6) Shipping and delivery

Shipping times shown at checkout are estimates and not guarantees. Delivery dates can vary due to carrier delays, weather, customs (for international shipments), or other factors outside our control.

Risk of loss and title for items pass to you upon delivery to the carrier, unless otherwise required by applicable law.

7) Returns and refunds

Our Return & Refund Policy explains how returns, refunds, and related requirements work. By placing an order, you agree to our return policy as posted on the Site.

8) Promotions and discount codes

Promotions, discount codes, and special offers may be modified or ended at any time. Unless stated otherwise, discount codes cannot be combined and cannot be applied retroactively.

9) Intellectual property

All content on the Site—such as text, graphics, logos, images, product photos, and design elements—is owned by MetroMotive or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, distribute, sell, or exploit any portion of the Services or content without our prior written permission.

10) Acceptable use

You agree not to misuse the Services. In particular, you agree not to:

Violate any applicable laws or regulations
Infringe the rights of others (including intellectual property and privacy rights)
Attempt to gain unauthorized access to the Site, accounts, or systems
Introduce malware, viruses, or other harmful code
Scrape, crawl, or use automated means to access the Site in a way that damages or impairs the Services
Use the Services to transmit spam or deceptive messages

11) Third-party services and links

The Services may include tools or links to third-party websites and services (for example, payment processors, shipping carriers, or social platforms). We are not responsible for third-party content, policies, or practices, and your use of third-party services is at your own risk.

12) User content and reviews

If you submit reviews, comments, or other content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, translate, distribute, and display that content in connection with our business and marketing, subject to applicable law.

You agree that your submissions will not violate any law or any third-party rights.

13) Disclaimer of warranties

The Services and all products are provided on an “as is” and “as available” basis, except where prohibited by law. We do not guarantee that the Site will be uninterrupted, timely, secure, or error-free.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

14) Limitation of liability

To the fullest extent permitted by law, MetroMotive will not be liable for any indirect, incidental, punitive, special, or consequential damages, including lost profits, lost revenue, lost savings, loss of data, or business interruption arising from your use of the Services or products.

To the fullest extent permitted by law, our total liability for any claim relating to the Services or products will not exceed the amount you paid us for the product(s) giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so these limitations may not apply to you.

15) Indemnification

You agree to indemnify, defend, and hold harmless MetroMotive and its owners, employees, and service providers from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms or your misuse of the Services.

16) Governing law

These Terms are governed by the laws of the United States and the State of California, without regard to conflict-of-law principles, except where local law requires otherwise.

17) Changes to these Terms

We may update these Terms from time to time. Any changes will be posted on the Site with an updated “Last updated” date. Your continued use of the Services after changes are posted means you accept the updated Terms.

18) Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforceable to the fullest extent permitted by law, and the remaining provisions will remain in full force and effect.

19) Termination

We may suspend or terminate access to the Services at any time if we believe you have violated these Terms or if it is necessary to protect the Services, our business, or other users.

20) Entire agreement

These Terms, along with any policies posted on the Site (including the Return & Refund Policy and Privacy Policy), constitute the entire agreement between you and MetroMotive regarding your use of the Services.